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Shipping Information

Daily Shipment Cutoff Times

  • Ecolocity LED ships Monday - Friday (excluding public holidays) from Sparks, Nevada 89431.
  • FedEx: Orders placed before 3pm Pacific Standard Time Monday-Friday will usually ship the same day, orders received after the 3pm cutoff will ship the next business day.
    • Saturday delivery shipping must be called in and specified, if not, all overnight shipments will be delivered the following business day.
  • USPS Priority: Orders placed before 1pm Pacific Standard Time Monday-Friday will usually ship the same day, orders received after the 1pm cutoff will ship the next business day.
  • UPS: Orders placed before 1pm Pacific Standard Time Monday-Friday will usually ship the same day, orders received after the 1pm cutoff will ship the next business day.
    • We can ship using UPS services only if you have a UPS account. You must call in to request this type of shipment.

Free Shipping Restrictions

  • Free Shipping is only provided within the Continental United States.
  • Free Shipping is not provided on 2 Meter and 3 Meter aluminum strip light channels or covers.
  • Free Shipping is not provided on any commercial troffer light fixtures.
  • Free Shipping is not provided on any oversized products with dimensions exceeding 48".

FedEx Shipment Types and Transit Times

  • FedEx First Overnight: Delivered the following business day, guaranteed by 8:30am
  • FedEx Priority Overnight: Delivered the following business day, guaranteed by 10:30am
  • FedEx Standard Overnight: Delivered the following business day, guaranteed by 3:00pm
  • FedEx Second Day Air A.M.: Delivered in two business days, guaranteed by 10:30am
  • FedEx Second Day Air: Delivered in two business days, guaranteed by 4:30pm (7:00pm for home deliveries)
  • FedEx Express Saver: Delivered in three business days, guaranteed by 4:30pm (7:00pm for home deliveries)
  • FedEx Ground: Delivery times vary, see map below for details
  • FedEx Saturday Delivery: Guaranteed by 1:30pm
  • FedEx International: International customers are responsible for any fees or duties.
    • FedEx International Priority: 1-3 business days by close of business
    • FedEx International Economy: 2-5 business days
    • FedEx International Ground: 2-7 business days, North America only
  • *Note: Certain shipment types are not available for oversize boxes and rural locations.*
FedEx Ground Shipping Map

USPS Shipment Types and Transit Times

  • USPS Priority: Delivery will generally arrive within 3 business days from the ship date
  • USPS International: International customers are responsible for any fees or duties.
    • USPS International Priority: Will generally arrive at their destinations within 6-10 days
  • USPS is typically the fastest and cheapest shipping option for items under 3 pounds.

Other Important Shipping Information

  • Ecolocity LED is not responsible for any lost or stolen packages.
  • If your shipment is damaged during transit, contact us immediately to make a claim with the shipper.
  • Online orders can only be shipped within the USA and Canada. Please call 775-636-6060 for all other International orders.
  • International Shipments are subject to duties, brokerage and VAT Tax fees.  International customers are responsible for any fees or duties.  Ecolocity LED is not responsible for these added fees.
  • Orders shipped to Hawaii and Alaska may be subject to additional fees depending on size and method, please contact us if you need a specific quote for shipments to Alaska or Hawaii.
FREE SHIPPING OVER $200
Orders Shipped within Continental United States * Non Oversized Items
ORDER ONLINE TO USA AND CANADA WE CAN SHIP WORLDWIDE PLEASE CALL TO ORDER
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