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Shipping FAQs


• Daily Shipment Cutoff Times
Federal Express: Orders placed before 3pm Pacific Standard Time Monday-Friday will usually ship the same day, orders received after the 3pm cutoff will ship the next business day.

United States Postal Service: Orders placed before 11am Pacific Standard Time Monday-Friday will usually ship the same day, orders received after the 11am cutoff will ship the next business day.

Ecolocity LED ships orders daily Monday - Friday (excluding public holidays)

Orders requiring Saturday Delivery must be called in and specified, overnight orders that are not specified and paid for Saturday Delivery will be delivered by FedEx the following business day.

• FedEx Shipment Types and Transit Times
FedEx First Overnight: Delivered the following business day, guaranteed by 8:30am
FedEx Priority Overnight: Delivered the following business day, guaranteed by 10:30am
FedEx Standard Overnight: Delivered the following business day, guaranteed by 3:00pm
FedEx Second Day Air A.M.: Delivered in two business days, guaranteed by 10:30am
FedEx Second Day Air: Delivered in two business days, guaranteed by 4:30pm (7:00pm for home deliveries)
FedEx Express Saver: Delivered in three business days, guaranteed by 4:30pm (7:00pm for home deliveries)
FedEx Ground: Delivery times vary, see map below for details
FedEx Saturday Delivery: Guaranteed by 1:30pm
*Note: Certain shipment types are not available for oversize boxes and rural locations.*

FedEx Ground Shipping Map

• USPS Shipment Types and Transit Times
USPS Priority: Delivery will generally arrive within 3 business days from the ship date

• Other Important Shipping Information
Ecolocity LED is not responsible for any lost or stolen packages.

If your shipment is damaged during transit, contact us immediately to make a claim with the shipper.

Online orders can only be shipped within the USA and Canada. Please call 775-636-6060 for all other International orders.

International Shipments are subject to duties, brokerage and VAT Tax fees.  International customers are responsible for any fees or duties.  Ecolocity LED is not responsible for these added fees.

Orders shipped to Hawaii and Alaska may be subject to additional fees depending on size and method, please contact us if you need a specific quote for shipments to Alaska or Hawaii.

FREE SHIPPING OVER $200
Orders Shipped within Continental United States
ORDER ONLINE TO USA AND CANADA WE CAN SHIP WORLDWIDE PLEASE CALL TO ORDER
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